Return

Are you dissatisfied with your order?

Here's how to easily return items:

Simply use the enclosed return label and send the goods back to us.

Refund:

Once we receive your return, we will refund your purchase price.

Would you like to order the product in a different version or again?

Simply place a new order – and your desired item will arrive quickly and easily.

Why is a direct exchange not possible?

Unfortunately, our current system doesn't allow for direct exchanges of online orders. Therefore, we will automatically refund your purchase price, and you can simply reorder the desired item.

Contact Online Shop

E-mail: kundenservice@hbod.eu
Telephone: +49 (0) 208 306 675 63
(Mon - Fri from 9:00 am to 1:00 pm)